Privacy Policy

Grenadine Alliance is committed to protect your personal and data privacy. This is to ensure that you can make informed decisions and feel confident about supplying personally identifiable information ("Data") relating to you. Following are the guidelines we use for protecting the information you provide us during a visit to our web site.

Collection of Customer's Information: Grenadine Alliance will collect your personal information through several areas of its website‚ such as:

• Online Booking / Ticketing
• Registering and using the services of the Online Booking system
• Online activities and special promotions
• Specific information collected may include your salutation‚ name‚ date of birth‚ nationality‚ ID number‚ passport number‚ country of residence‚ mail address‚ email address‚ phone number(s)‚ fax number‚ company name‚ designation‚ preferred language‚ travel preferences‚ etc. Your personal information will be used to complete the online transactions or the services requested.

If you cannot provide the required personal data‚ you may not be able to obtain the online service you need in some cases.

The Way We Use Your Data: The use of customers’ personal data will be for management purpose only and is aimed at improving service quality and providing personalized service to our customers. Grenadine Alliance does not sell‚ trade‚ or otherwise transfer to outside parties your personally identifiable information.

How to Acquire or Update Your Personal Data: You have the right to acquire or update your personal data that we hold. Please contact us at contact@grenadine-air.com for any request on your personal data.

Links to Other Sites: This website contains links to other sites that are operated under different privacy practices. You should remain alert when you leave our site‚ and read the privacy statements of other websites. We have no control over Data that is submitted to these third parties.

Collection of E-mail Address: We will follow the guidelines of our privacy policy in using email addresses to deliver information relevant to our customers‚ such as fare specials‚ reservation confirmations‚ surveys‚ account information and notification services.

Changes to Privacy / Security Statement: Grenadine Alliance reserves the right to change these guidelines and disclaimers at any time‚ and the content presented on this page is considered the latest version. Should a large modification to our Privacy & Security statement occur‚ we will announce and post those changes on our web site.

Customer Release of Personal Information: In order to protect your privacy and Grenadine Alliance proprietary databases and systems‚ we recommend that you not share any of your personally identifiable information‚ such as password‚ or personal ID number‚ with any third-party information collectors that would allow them access to sensitive account information. Grenadine Alliance will not be held responsible for events arising from third parties gaining unauthorized access to your personal information. We recommend that you log out of the site when you complete a transaction and close the window before you leave the site if you share a computer with others.

Collection of Information through 'Cookies': A 'cookie' is a small piece of data sent by a web server to be stored on a web browser. These cookies are used for the website to personalize your experience on our website‚ they help you browse around the site easier and custom fit to your needs‚ and make it more effective for you to search for flights and other services. By sharing us the way you visit‚ navigate and select‚ thus measuring optimum ways we can improve the site during your visit and also for future improvements to the site.